Purchases & Refunds

The rates quoted above are for 4 lessons of 1.5 hours each. Students can opt for longer lessons if they feel that there is a need for one.

Trial lessons can be arranged for typical lessons except for coursework workshops such as EE and TOK as these are short time-sensitive lessons with intense tutor input from the onset. If satisfied with the trial lesson, students will then enrol and pay for the the required number of lessons including the trial. Otherwise, it will not be charged.

Fees quoted are nett.

Making Courses

The usual operating hours are as follow: Weekdays – 2 pm to 9 pm, weekends – 9 am to 9 pm, closed on Public Holidays. However, if tutors and students are okay to arrange a lesson beyond the stipulated operating hours, ELA is committed to make the lesson happen.

Master tutors demand a higher rate as they have more experience and know the inside out of the syllabus. Having said that, our senior and junior tutors are specially selected from the cream of the crop because they have aced the examination and showed passion and the desired aptitude to teach. In other words, ELA students are always in good hands regardless of types of tutor chosen.

The short answer is no but there is always a but – speak to our friendly customer service officer if there are extenuating circumstances for it and we will be glad to render assistance.